Privacy

1. Protecting Personal Data

We are committed to protecting your privacy. We take special care of your personal data with regards to collection, processing and use of it.

2. Collecting Data

We only collect personal data from online and offline sales enquiries. This data includes name, telephone number and email address. For online enquiries your IP address is also collected.

For online payments from our website we may also ask for your home address for credit/debit card payments as required from our third party payment provider, PayPal.

3.Consent

Where applicable we ask for your consent to collect, store and process your personal data such as submitting an online enquiry via the website contact form.

4. Data Usage

We only use your personal data for correspondence, project management and billing purposes.

We only pass on your data to third parties where this is absolutely necessary such as for billing purposes or from legal obligations such as a request from HMRC. Your IP address is shared with Google reCAPTCHA for security reasons. Google reCAPTCHA is a services which helps to protect our web forms from spam and abuse. You can read Google’s privacy policy here: https://policies.google.com/privacy/update?hl=en-GB

5. Data Storage

We store your personal data collected from online web enquiries for 30 days.

We store your personal data collected from online payments via our website for 30 days. Our third party payment provider, PayPal. You can read PayPal’s privacy policy here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

6. ‘Right to access’ & ‘Right to erasure’

If you have provided us with your personal data, you have the right to request a copy of all the personal data we retain on you as well as the right to have this data deleted.

If requested we will delete all your personal data with the exception of any data which we are legally obliged to store.

7. Use of Cookies

Our website uses cookies for Google reCAPTCHA. No personal data is saved in the cookie.